Jobs & Vacancies
Director Finance
Job Summary:
This position will drive sales by strengthening the relationship with our corporate customers and strategic partnerships. This will be accomplished through a robust customer retention program that enables communication with customers and partners in a personalised manner while leveraging the ability to translate customer insights into actions for customer service.- Client relationship and management for corporate customers and strategic partners
- Corporate customer retention and growth – establish strong customer relations while representing local and national clients professionally
- Conduct and lead corporate customer training workshops, capture feedback and develop action plans to improve customer experience
- Work closely with Sales team to develop and implement strategies that grow the corporate customer and strategic partnership base and drive sale & traffic, leveraging CRM and programs
- Monitor and analyze customer data to identify key areas of focus and problem solving customers concerns
- Manage the customer retention and engagement strategy, executing timely and accurate deliveries of corporate communications to achieve business goals
Requirements:
The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include:- Client relationship and management for corporate customers and strategic partners
- Corporate customer retention and growth – establish strong customer relations while representing local and national clients professionally
- Conduct and lead corporate customer training workshops, capture feedback and develop action plans to improve customer experience
- Work closely with Sales team to develop and implement strategies that grow the corporate customer and strategic partnership base and drive sale & traffic, leveraging CRM and programs
- Monitor and analyze customer data to identify key areas of focus and problem solving customers concerns
- Manage the customer retention and engagement strategy, executing timely and accurate deliveries of corporate communications to achieve business goals
Established in 1979 as a result of a joint venture between two major groups in the Middle East: The Omar Kassem Alesayi group and HSA – The Hayel Saeed Anam group of companies (Frimex Investment). Established as a food division company with an unwavering vision to become the leading food distribution company in Saudi Arabia, and one of the largest in the Middle East. Over the 45 years, OKAM became one of the major importers and distributors of branded and quality products in several food categories, with aggressive plans for further expansion and diversifying the current portfolio. Today OKAM, with over 500 employees, is one of the leading FMCG Marketing & Distribution companies in Saudi Arabia